Refund Policy

1. Overview

At SuccessfulMe, we want you to be completely satisfied with your purchase. This Refund Policy outlines the terms and conditions for refunds of Pro subscriptions and other paid services.

Refund Eligibility: Refunds are available within 14 days of purchase, subject to the terms outlined below.

2. Subscription Refunds

Monthly Subscriptions

Monthly Pro subscriptions are eligible for a full refund if requested within 14 days of the initial purchase. After 14 days, refunds are prorated based on the remaining time in the billing cycle.

Annual Subscriptions

Annual Pro subscriptions are eligible for a full refund if requested within 14 days of purchase. After 14 days, refunds are prorated based on the remaining months in the subscription period.

Lifetime Purchases

Lifetime Pro purchases are eligible for a full refund if requested within 30 days of purchase. After 30 days, lifetime purchases are non-refundable.

3. Digital Products

SuccessfulMe is a digital service provided through our mobile application and web platform. As a digital service:

• Refunds are available within 14 days of purchase
• Refunds are processed to the original payment method
• Processing time is typically 5-10 business days

4. Refund Process

To request a refund:

1. Contact us at refunds@successfulme.app with your account email and purchase details
2. Include your reason for the refund request
3. We will review your request within 2 business days
4. If approved, the refund will be processed within 5-10 business days

Refunds will be issued to the original payment method used for the purchase.

5. Non-Refundable Items

The following are not eligible for refunds:

• Subscriptions cancelled after the 14-day refund window (unless prorated as outlined above)
• Lifetime purchases after 30 days
• Refunds requested due to violation of Terms of Service
• Refunds for promotional or discounted purchases (unless otherwise stated)

6. Cancellation vs. Refund

Cancellation: You may cancel your subscription at any time. Cancellation prevents future charges but does not automatically issue a refund for the current billing period.

Refund: A refund returns your payment and typically ends your subscription immediately. Refunds must be requested within the eligible timeframe.

7. Contact for Refunds

For refund requests or questions about our refund policy, please contact us:

Email: refunds@successfulme.app
Response Time: We aim to respond within 2 business days

Please include your account email address and purchase details (transaction ID, date of purchase) to expedite your refund request.

8. Dispute Resolution

If you are not satisfied with our refund decision, you may contact us to discuss your concerns. We are committed to fair and transparent resolution of all refund requests.